Not at all sure I’d recommend these guys to anyone. We have ‘back to base’ reporting etc… mostly wireless… but I can’t say their other services are up to scratch. We’ve made two appointments for a service call… at their request. The first one they missed. Naturally that said we weren’t home, or didn’t answer the bell etc which is rubbish because out dogs bark at the sight of a butterfly let alone a visitor and I’d have heard them. The also said they’d rung and left a message, which they didn’t because I *had* no message on my phone! We rag to remake the appointment and they are due today between 9:00 a.m. and mid-day. Currently the time is 11:35 a.m.and they’ve not arrived, nor have they rung to say they’d be on time, or more importantly… late. Not happy!!
Well it’s gone mid-day now and no sign of them and no phone call. I’ll have to ring.
Edit: Seems they wrote the date down as 5th not 4th… even with *my* hearing I couldn’t mix up ‘fourth’ and ‘fifth’. There ya go… that’s what happens when you argue with call centre staff. Next appt is the afternoon of May 16th… I don’t know why I bother!! It’s time to start looking around for a new provider.